Frequently Asked Questions

Everything you need to know about shopping with CRAFTD.

What is the shipping timeframe for my order?

Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but generally arrive within 7-14 business days.

What is your return policy?

We offer a 30-day return window for all items in original, unused condition. Simply visit our returns portal to generate a prepaid shipping label.

Are your products covered by a warranty?

Yes, all CRAFTD products come with a 1-year manufacturer warranty that covers any defects in materials or craftsmanship under normal use.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna.

How can I track my package?

Once your order ships, you will receive an email confirmation with a tracking number and a link to the carrier's real-time tracking page.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and duties are calculated at checkout based on your specific destination.